Pre-order Hacker Experience 2

Custom perks and discount for a limited time! Take a look at our Indiegogo campaign for detailed information.

Crowdfunding Interview

Refund policy

We know it's risky to buy a game still under development. But we also know we are in this for real. For this reason, you are entitled to a 100% refund, no questions asked, until you have actually played the game!

It works like this:

- You can get a full refund while you haven't activated your in-game keys. You won't receive your keys until the game has been released, so you can get a refund if you think the game is taking too long to be released.

- Once you have activated your key, you'll have one week to try out the game. If you don't like it, you have the right to a full refund.

- Once your account* has been active for longer than a week, you'll no longer be able to request a refund.


We can only offer this refund policy because we *know* that i) the game will be released and ii) you'll love it :-) It will take longer than expected, though.

Just drop us an email at contact@hackerexperience.com and we'll refund you. This might take 1-3 days since this is a manual process.


This refund policy also applies to backers from the Indiegogo campaign.

Once the refund is processed, all in-game keys sent to you will be invalidated, and the activated accounts (if any) removed.

* Depending on the perk you bought, you might receive more than one key. In this case, the first of your active accounts to get older than one week will invalidate your right to a refund.